Freed is a strong AI medical scribe. It is widely used, polished, and designed to reduce charting time for healthcare professionals across many specialties. It supports mental health, but it is not only a mental health product. It is part of a broader clinical documentation platform for clinicians, medical practices, and larger teams.

AirNote takes a narrower approach. It is designed specifically for therapists in private practice, especially solo therapists using Mac. Its focus is therapy documentation: recording sessions, transcribing locally, generating Clinical Notes and richer Process Notes, creating client and professional documents, and helping therapists build a clearer client record over time.

Both tools are trying to solve the same basic problem: clinical paperwork takes too much time.

The difference is what kind of practice each product seems built around.

Is AirNote or Freed better for therapy-specific documentation?

Freed is built for clinicians across many specialties. Its product includes an AI scribe, clinician assistant, coding assistant, EHR integration, visit prep, patient summaries, ICD-10 and CPT coding, letters, and specialty-specific templates. Freed positions itself as an AI scribe for clinicians in all specialties, including mental and behavioural health, psychiatry, family medicine, internal medicine, paediatrics, OB/GYN, functional medicine, and others.

That breadth is useful in a medical setting. A GP, nurse practitioner, psychiatrist, paediatrician, or multidisciplinary clinic may want one documentation platform that can support many kinds of encounters, generate codes, push notes into an EHR, and help prepare for future visits.

Therapy documentation often needs a slightly different shape.

A therapy session is not only about symptoms, assessment, and plan. It may involve process, meaning, emotional movement, ruptures, transference, avoidance, client strengths, therapeutic stance, risk changes, formulation, and continuity across sessions.

AirNote is designed around that distinction. It drafts a concise Clinical Note for the formal record, and a richer Process Note for the therapist’s own clinical thinking and continuity. The Clinical Note is intended to be brief, factual, neutral, and suitable for the client record. The Process Note is designed to preserve more of the therapeutic material that helps the therapist prepare, reflect, and carry the work forward.

That separation is important because therapists often need both: a careful formal record and a clinically useful working note.

Freed can support mental health documentation and custom templates. AirNote is built around therapy documentation as its central workflow.

Is AirNote or Freed better for solo therapist pricing?

Price is one of the clearest differences.

Freed’s Core plan is listed at $79 per month and described as its individual-clinician AI scribe plan. Freed also has a Starter plan at $39 per month for limited patient volumes, a Premier plan listed at $119 monthly or $104 monthly when billed annually, and custom pricing for groups.

For many clinicians, $79 per month may be reasonable. Freed includes features that are valuable in broader healthcare settings: coding, letters, EHR integration, visit prep, patient summaries, and support for different specialties. In a busy medical practice, those features may justify the cost.

For solo therapists, the economics often feel different.

Many therapists personally pay for their practice tools: therapy room costs, supervision, directories, website hosting, professional memberships, insurance, CPD, accounting software, scheduling, video calls, and note systems. A documentation tool may be valuable, but it still needs to fit the budget of private practice.

AirNote is priced at $9.99 per month after a 7-day free trial. Its plan includes unlimited sessions, unlimited notes, unlimited documents, unlimited Ask AirNote, client linking, upcoming sessions, practice analytics, custom templates, and the Mac desktop app.

That price difference is not subtle.

Freed’s Core plan at $79 per month is nearly eight times the monthly price of AirNote at $9.99 per month. For a therapist seeing clients every week, both products may save time. The question is how much platform breadth the therapist needs, and whether the additional cost reflects features they will actually use.

If coding, EHR pushing, visit prep, team workflows, and broader medical features matter, Freed’s pricing may make sense. If the core need is therapy notes, therapy documents, and a private Mac-based workflow, AirNote’s narrower focus changes the value equation.

Is AirNote or Freed better for privacy-conscious therapists?

Both products take privacy seriously, but their approaches are different.

Freed states that it is HIPAA-compliant, SOC 2 Type I and II certified, HITECH-compliant, uses end-to-end data encryption, and does not store patient recordings. It also says its technology follows industry best practices and supports secure healthcare documentation.

That is a strong compliance and security position for a cloud-based medical scribe.

AirNote’s privacy approach is more local-first. Session audio is recorded and transcribed on the therapist’s Mac using on-device AI. Audio does not leave the Mac for transcription and is deleted immediately after transcription. AirNote also states that client data is never stored on its servers, and that data lives on the Mac with optional encrypted iCloud backup.

For therapists, this may be one of the most important distinctions.

A therapy recording is unusually sensitive. It contains not just words, but voice, tone, pauses, emotional texture, names, stories, and the full context of the session. In many cases, the raw audio is more sensitive than the final written note.

Freed’s approach is to process clinical audio securely and avoid storing patient recordings. AirNote’s approach is to avoid sending session audio away for transcription in the first place.

Both approaches can be reasonable depending on the clinician’s needs. But they feel different.

Some therapists will be comfortable with a secure cloud-based medical scribe, especially if they value broad device support, EHR workflows, and a mature clinical platform. Others may prefer a workflow where the most sensitive source material stays on the therapist’s own Mac.

Is AirNote or Freed better for larger teams?

Freed has a stronger team and clinic orientation.

It offers group pricing, an all-in-one AI platform for clinics, EHR integration, coding support, clinician assistant features, and broader workflows around front desk and communications. Freed also describes its product as being used by more than 26,000 clinicians.

That makes sense for clinics that need more than individual note generation. A larger practice may care about standardisation, shared workflows, EHR compatibility, team deployment, administrative coordination, and broader operational tools.

AirNote is more intentionally focused on solo private practice. It is not trying to be an all-in-one platform for large medical teams. It is not built around front desk operations, coding workflows, or multi-specialty deployment.

That narrower scope is a limitation if you need a clinic-wide platform.

It is also part of the appeal for therapists who do not need one.

A solo therapist may not want a healthcare operations system. They may want a calm, private documentation app that helps them finish notes faster, generate useful documents, and preserve continuity across sessions without adding complexity.

Is AirNote or Freed better for medical workflows?

Freed is clearly stronger for general medical workflows.

It supports clinical notes, patient letters, codes, EHR integration, visit prep, decision support, and clinical answers. Its materials describe using the product across the clinical workflow, from patient conversations to notes, summaries, codes, letters, and EHR transfer.

For clinicians who need ICD-10, CPT, E/M coding, browser-based EHR pushing, visit summaries, patient instructions, and broader clinical decision support, Freed is operating in that world.

AirNote is not trying to be a general medical scribe. It does not aim to support every specialty, every coding workflow, or every clinic operations use case.

Its centre of gravity is therapy: Clinical Notes, Process Notes, client documents, session context, client linking, Ask AirNote, search, and practice insights.

That means the comparison depends heavily on what the therapist actually needs.

A therapist working in a larger healthcare organisation with coding, EHR, and team requirements may value Freed’s broader feature set. A private-practice therapist who does not use coding workflows may find that many medical-scribe features are less relevant to their day-to-day work.

Is AirNote or Freed better for therapy continuity?

Therapy is cumulative.

What happened today often matters because of what happened last week, last month, or earlier in the treatment. A client’s wording may echo an earlier theme. A moment of avoidance may connect with a previous rupture. A change in risk may only make sense in relation to prior patterns. A small shift may be clinically significant because the therapist knows how hard-won it was.

Freed supports mental health documentation and progress notes. It can create notes quickly, customise templates, and help clinicians reduce after-hours charting. It also says its system can learn from edits and adapt templates over time.

AirNote is designed more explicitly around therapy continuity. It links sessions to clients, supports prior context, generates both Clinical Notes and Process Notes, and uses relevant prior session context. The aim is not only to document the session, but to help preserve the thread of the therapeutic work.

That distinction may matter more in therapy than in many one-off or episodic clinical encounters.

A note that captures “what happened today” can be useful. A system that helps the therapist remember “where this work is going” can be useful in a different way.

Is AirNote or Freed better for client and professional documents?

Both products can help with documentation beyond the core note.

Freed supports letters, referral-related output, patient instructions, codes, and clinical documentation across the workflow. It is built to help clinicians move from conversation to note, letter, code, and EHR output quickly.

AirNote supports therapy-specific document drafts such as GP referrals, client session summaries, client homework, work or school excuse letters, and provider progress letters.

The difference is not simply which product can generate documents. It is what assumptions shape those documents.

In therapy, a client-facing summary should not accidentally include too much process detail. A GP letter should not overstate diagnosis or risk. A work or school letter should avoid unsupported claims. A homework document should be useful without exposing unnecessary private material.

AirNote’s document workflow is designed around therapist review and careful boundaries. The therapist remains responsible for deciding what is appropriate, what is accurate, and what should be shared.

Freed is also clinician-reviewed, but it is broader in its clinical frame. AirNote’s document set is more directly shaped around common therapy practice needs.

Is AirNote or Freed better for therapists overall?

The honest answer is that it depends on the therapist’s setting.

Freed is a strong AI scribe for clinicians who want a broader medical documentation platform. It is especially relevant for healthcare providers who need EHR integration, coding support, letters, visit prep, decision support, group deployment, and specialty-specific documentation across many clinical settings.

AirNote is a more focused therapy documentation app. It is designed for therapists in private practice, especially Mac users, who want local transcription, a lower monthly price, therapy-specific notes, client documents, and continuity across sessions.

The useful question is not “Which product is objectively better?”

It is:

Do you need a broad medical scribe, or a therapy-specific documentation workspace?
Do you use ICD-10, CPT, E/M coding, and EHR-push workflows?
Do you work in a larger team or clinic?
Do you mainly practise solo?
Do you want raw session audio to stay on your Mac for transcription?
Do you need Process Notes as well as formal Clinical Notes?
Does $79 per month fit your practice, or does $9.99 per month feel more proportionate?

Therapists evaluating AI scribes should pay close attention to fit. The right tool should not only reduce paperwork. It should match the sensitivity, rhythm, privacy expectations, and economics of therapy work.

FAQ

Is Freed designed for therapists?

Freed supports mental health professionals, including psychologists, social workers, therapists, and counsellors. It also serves many other clinical specialties, including family medicine, internal medicine, psychiatry, paediatrics, OB/GYN, functional medicine, and more.

Is AirNote designed only for therapists?

AirNote is designed specifically for therapists in private practice, with a focus on therapy sessions, Clinical Notes, Process Notes, client documents, client linking, and continuity across sessions.

How much does Freed cost?

Freed’s Core plan is listed at $79/month for individual clinicians. It also offers a Starter plan at $39/month, a Premier plan listed at $119/month or $104/month annually, and custom pricing for groups.

How much does AirNote cost?

AirNote is priced at $9.99/month after a 7-day free trial. Its plan includes unlimited sessions, unlimited notes, unlimited documents, unlimited Ask AirNote, client linking, upcoming sessions, practice analytics, custom templates, and the Mac desktop app.

Does Freed support larger teams?

Yes. Freed offers group pricing and broader clinic-focused workflows, including EHR integration, coding support, clinician assistant features, and front desk-related products.

Does AirNote support larger teams?

AirNote is focused on solo private-practice therapists rather than large healthcare teams. Its workflow is designed around an individual therapist’s Mac-based documentation process.

Does Freed store patient recordings?

Freed says it does not store patient recordings and that it is HIPAA-compliant, HITECH-compliant, and SOC 2 Type I and II certified.

Does AirNote upload session audio?

No. AirNote transcribes sessions locally on the Mac. Audio does not leave the Mac for transcription and is deleted immediately after transcription.

Which product is more focused on medical workflows?

Freed is more focused on broader medical workflows, including EHR integration, coding, visit prep, patient letters, and specialty-specific clinical documentation.

Which product is more focused on therapy documentation?

AirNote is more narrowly focused on therapy documentation, including Clinical Notes, Process Notes, session context, client documents, client linking, and continuity across therapy sessions.